⚡ The Legal Bit
Zap Terms & Conditions
Our lawyers made us write this. We've never had to use most of it and we genuinely hope we never do. But apparently it keeps everyone out of trouble, so here we are.
The basics
1
If you Zap it, enjoy it — then shout about it
If you claim a deal and have a great time, please leave the venue a review. These are local businesses giving you something brilliant — a kind word online goes a long way. Good vibes only. 😊
2
Every Zap is first come, first served
When a deal drops, it's gone when it's gone. No queue jumping, no exceptions. If you snooze, you lose — but another Zap is always around the corner.
Missed a deal?
3
Didn't get one? That's not something we can fix
Deals are claimed in real time and allocated strictly on a first-come, first-served basis. If you didn't secure a Zap — whether because it sold out before you tapped, your device was slow, your internet connection let you down, or the universe just wasn't on your side — that is not a technical fault on our end. We have no way to verify what happened on your device or network, and we will not reissue, reserve, or manually allocate Zaps outside of the platform under any circumstances. Neither can the partner venue. What you see is what there is — no exceptions, no appeals.
Claiming & redeeming
4
One Zap per person
Each deal is limited to one claim per DealZap member. Don't be that person.
5
Zaps come in different shapes and sizes
Some are percentage discounts, some are spend-and-save offers, some are flat freebies. The specific details — value, minimum spend, maximum discount, validity window — will always be clearly stated in the deal email.
6
Read the small print on each deal
Every Zap has its own conditions — valid days, valid times, specific menu items, minimum spend. Please check before you head out. Turning up on a Tuesday when the deal's only valid Wednesday to Friday won't end well for anyone, and the venue won't be able to honour it.
7
Didn't get the Zap? Please don't show up anyway
If a deal was fully claimed before you got there, it's gone. Please do not visit the venue expecting to redeem it — they won't be able to help, and it puts them in an awkward spot. Our partners are doing us a favour by running these deals. Let's not make it weird for them.
8
Don't redeem early — the voucher is for the venue, not your pocket
Your voucher must be presented to staff at the point of payment — not before you arrive, not before you order, not "just to check it works." If you redeem your voucher before showing it to the venue, that's your call, but it's gone. Partners will not honour any deal without a valid, unredeemed voucher being shown at the time of purchase. No exceptions.
9
Use it or lose it
Vouchers must be presented at the point of purchase. Expired, forgotten, or screenshotted three weeks ago and never opened? Sorry, that one's on you.
The fine print
10
The "oh no, something went wrong" clause
In the unlikely event of a technical gremlin — say, a glitch that lets 500 people claim a deal meant for 20 — DealZap reserves the right to void any or all vouchers issued. We'd only ever use this if something genuinely broke. If it happens to you, we'll make it right with priority access to the next drop.
11
No cash, no transfers
Zap vouchers have no cash value and can't be passed on, sold, or traded. They're yours and yours alone.
12
We reserve the right to pull a Zap
If a deal needs to be amended or withdrawn for any reason, we can do that. We'd rather not, but life happens.
13
DealZap is the middleman
The deal is with the partner business, not us. If you have an issue redeeming at the venue, talk to them first — but if you're stuck, we're always happy to help smooth things over.
14
Got feedback? We're all ears
Good, bad, somewhere in between — drop us a line at hello@dealzap.gg. We genuinely want to hear it.